Program Enrolment Statuses Explained

Use enrolment status to ensure participants have the appropriate access to a program.

Written By Donna Hanson-Squires (Super Administrator)

Updated at March 3rd, 2025

Every program within Academy offers four enrolment statuses. Each of these statuses are described below.

Enrolled

Users with the “Enrolled” status are active participants in the program.

These users and their data will be collected for reporting purposes.

Observer

Users with the “Observer” enrolment status are able to view the program but are not considered active participants.

Observers are not expected to complete the program; their activity access and progress do not appear in the program dashboards; their task submissions also do not display to other participants.

We suggest using the Observer status for Program Facilitators and Coordinators.

Withdrawn

Users with the “Withdrawn” enrolment status no longer have access to the program and are removed from the program dashboard reports.

Transfer Users who need to be transferred to a different program are managed via this function. Once, selected, the system will ask which course you would like to move the learner into.  

 

Assigning an Enrolment Status

Assign a participant to any enrolment status by:

  • Open the program in which the learner is enrolled in
  • Go to Class List
  • Open the profile of the person whose status you want to change
  • Open the Enrolment tab
  • Use the small arrow to open the drop-down that will update their role

 

This screenshot shows a learner's profile from within the Class List of a program. The 'enrolment' tab has been selected, which shows informaiton about the learner's current role within the program and details about when they were enrolled, started, and completed the program. There is a drop-down menu for enrolment status that has been highlighted to demonstrate this is where you change enrolment status. The items in the list are: enrolled, observer, withdrawn, or transfer.